Riverside outage, 20 October 2025

AWS issues affecting the recording and processing of sessions

Started
Resolved
21 Oct 2025, 00:44 UTC (after 10 h 15 min)
Impact
Critical
Affected
Recording upload and processing, Live streaming/ Webinars

Last update from Riverside

The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.

21 Oct 2025, 00:44 UTC

Read the full incident on the official Riverside status page

Is Riverside down now?

This page is the record of one past incident. For the live status, see Is Riverside down right now? - it reads the official status page every 2 minutes.

Other Riverside incidents

  1. Unable to Record in Studio

  2. Issue Investigation

  3. Issue with accessing the project page

  4. Issue with connecting to the studio

  5. Editor exports taking longer

  6. Transcriptions processing

  7. Working on a Resolution

  8. Lobby Issue

All recorded Riverside incidents