Ably outage, 29 October 2025
Webhook delivery failures
- Started
- Resolved
- 29 Oct 2025, 09:42 UTC (after 45 min)
- Impact
- Major
- Affected
- Integrations
Last update from Ably
# Summary of incident affecting the Ably production service on 28-29 October - investigation and conclusions ## Overview There was an incident affecting Ably's service between 28 and 29 October 2025, which affected the delivery of webhooks. The impact of the incident lasted from 1134 on 28 October to 0936 on 29 October \(all times UTC\). The incident occurred as a result of the deployment of new webhook functionality that was incompatible with many already-configured webhook rules. Now we have a good understanding of the underlying problem, the various factors that led to that having customer impact, and the effectiveness of our response in this case. ## Background Ably operates a numbe...
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