Amplitude outage, 19 August 2026

AI Controls unexpectedly displayed as “Admin preview”

Started
Resolved
19 Aug 2026, 17:41 UTC
Impact
Not stated

Last update from Amplitude

On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required. Following the fix, customers should now be able to access Global Chat and see the Global Chat interface instead of the “No access” message.

19 Aug 2026, 17:41 UTC

Read the full incident on the official Amplitude status page

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