Appcues outage, 10 October 2025
SDK Temporarily Unavailable
- Started
- Resolved
- 10 Oct 2025, 02:30 UTC (after 30 min)
- Impact
- Major
Last update from Appcues
On October 9, 2025, between 9:25 PM and 9:35 PM ET, the Appcues SDK was unavailable for approximately 10 minutes. During this period, end users received a 403 UNAUTHORIZED response to SDK load requests, preventing event capture and content display. Timeline: 9:25 PM ET: SDK unavailability began. 9:32 PM ET: Issue detected via alerting system. 9:35 PM ET: Systems fully restored. Impact: End users were unable to load the SDK, resulting in no events captured or content displayed during the outage. Resolution: The issue was identified and resolved promptly, with full SDK functionality restored by 9:35 PM ET.
Is Appcues down now?
This page is the record of one past incident. For the live status, see Is Appcues down right now? - it reads the official status page every 2 minutes.