Autodesk outage, 22 September 2026
PlanGrid
- Started
- Resolved
- 22 Sept 2026, 21:07 UTC (after 46 min)
- Impact
- Minor
- Affected
- PlanGrid
Last update from Autodesk
**AUTODESK EVENT ANALYSIS** **Incident Number:** #coe-inc155369-plangrid-p **Incident Date:** September 21, 2026 **Summary** On September 21, 2026, at 10:00 AM PDT until September 22, 2026, at 1:55 PM PDT, Autodesk experienced a service disruption that impacted customers using the PlanGrid Windows desktop application in the US region. Affected customers encountered sign-in errors and were unable to access their projects through the desktop application. **Impacted Services** * PlanGrid Windows **Root Cause** * The incident was caused by an unexpected dependency on a legacy authentication service used by older versions of the PlanGrid Windows application. * As part of a...
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