Axiom outage, 3 November 2025
EU Monitor Processing failures
- Started
- Resolved
- 2 Nov 2025, 20:10 UTC - reported afterwards
- Impact
- Major
Last update from Axiom
We have identified and resolved issues with monitor processing in the EU region Some of our EU customers could have experienced monitor processing issues. During this period, gaps in alerting were a possibility due to instability issues caused by underlying scaling issues. Monitoring systems in other regions remained operational. The issue was identified and resolved on Sunday evening, and all monitoring services in the EU region have since been fully restored. To prevent similar issues in the future, we have added automated configuration validation, expanded deployment checks for regional dependencies, and introduced enhanced monitoring of our monitoring layer itself. We apologise for...
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