Axiom outage, 14 April 2026

Email notifications delayed for Legacy EU monitors

Started
Resolved
30 Mar 2026, 09:40 UTC - reported afterwards
Impact
Not stated

Last update from Axiom

Between March 30 and April 13, a configuration issue prevented email notifications from firing for monitors on our Legacy EU infrastructure (not EU edge deployment). Monitor evaluation was functioning correctly during this period - monitors were being evaluated and other notification channels were unaffected - but email delivery through our email provider was misconfigured for the EU region. The issue has been resolved. Email notifications are now firing correctly for all EU monitors. If you believe you missed critical email alerts during this window, we recommend reviewing your monitor history in the Axiom dashboard. We apologize for the disruption and are putting safeguards in place to p...

30 Mar 2026, 09:40 UTC

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Other Axiom incidents

  1. Metrics query

  2. Metrics ingest & query is experiencing issues

  3. Elevated query errors in US region

  4. EU Monitor alerting degraded

  5. Console UI Authentication Degraded

  6. Elevated Queries error rate

  7. Ingest through Firehose impacted

  8. EU Edge Deployment Metrics Query Performance Degradation.

All recorded Axiom incidents