Bitbucket outage, 11 November 2025

Bitbucket availability degraded

Started
Resolved
11 Nov 2025, 21:10 UTC (after 4 h 11 min)
Impact
Critical
Affected
Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, Signup

Last update from Bitbucket

## Summary On November 11, 2025, between 16:25 and 19:13 UTC, Atlassian customers were unable to access Bitbucket Cloud services. Customers experienced a period of 1 hour and 16 minutes where performance was degraded and a period of 1 hour and 32 minutes where the Bitbucket Cloud website, APIs, and Git hosting were unavailable. The event was triggered by a code change that unintentionally impacted how we evaluate feature flags, impacting all customers. The incident was detected within 5 minutes by automated monitoring systems and mitigated by scaling multiple services and deploying a fix which put Atlassian systems into a known good state. The total time to full resolution was about 2 hours...

5 Dec 2025, 17:36 UTC

Read the full incident on the official Bitbucket status page

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Other Bitbucket incidents

  1. Bitbucket Cloud - Service Disruption

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  8. Multiple Atlassian services are experiencing issues

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