Bitbucket outage, 13 April 2026
Users experiencing issues with login across Atlassian products
- Started
- Resolved
- 13 Apr 2026, 10:17 UTC (after 2 h 47 min)
- Impact
- Minor
- Affected
- Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, Signup
Last update from Bitbucket
### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud products. Approximately 90% of authentication requests failed during the peak impact window, affecting users in the US East and EU regions. The incident was mitigated within 40 minutes through manual intervention, and full service was restored by 06:29 UTC. ### **IMPACT** * **Duration**: ~40 minutes \(05:49-06:29 UTC, April 13, 2026\) * **Affected regions**: US East and EU \(authentication infrastructure serves EU traffic from US East, with traffic primarily from EU at this time...
Read the full incident on the official Bitbucket status page
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