Brex outage, 20 October 2026
Unable to deliver SMS to some French phone numbers
- Started
- Status
- Ongoing: Investigating
- Impact
- Major
Is this still happening?
Yes. Brex still lists it as investigating; last update 22 Oct 2026, 15:03 UTC.
Right now: Brex reports a partial outage. (as of 26 Oct, 03:49 UTC) Live Brex status
Last update from Brex
We’re continuing to work with Twilio and the carrier Orange to restore SMS delivery to French phone numbers on the Orange network. Twilio has escalated the issue directly to Orange, and we’re pressing for an urgent resolution. We don’t yet have an estimated time for a fix. In the meantime, affected users can configure some notifications to be sent over other channels such as email or push. Alternatively, users can enable text messages over WhatsApp as a temporary workaround to keep receiving text messages for 2FA codes, card authorizations, and other account notifications. Both options are available in your Brex profile's notification settings.