Canvas LMS outage, 16 September 2026

Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.

Started
Resolved
16 Sept 2026, 15:29 UTC (after 6 h 37 min)
Impact
Minor
Affected
Support: Phones/Chat, Support: Webform/email

Last update from Canvas LMS

This incident has been resolved.

16 Sept 2026, 15:29 UTC

Read the full incident on the official Canvas LMS status page

Is Canvas LMS down now?

This page is the record of one past incident. For the live status, see Is Canvas LMS down right now? - it reads the official status page every 2 minutes.

Other Canvas LMS incidents

  1. Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

  2. Some users are experiencing errors when interacting with SCORM packages.

  3. Some users are experiencing slow load times when accessing Canvas

  4. Canvas support phone system is experiencing connection issues

  5. Errors Following Item Creation In Canvas

  6. Slow load times and Page error messages

  7. Slow loading and page error messages when accessing New Quizzes

  8. Slow load times and page errors when accessing Canvas

All recorded Canvas LMS incidents