Chargebee outage, 22 October 2026

Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability

Started
Status
Ongoing: Monitoring
Impact
Not stated
Affected
Product Security

Is this still happening?

Yes. Chargebee still lists it as monitoring; last update 22 Oct 2026, 15:43 UTC.

Right now: Chargebee reports all systems operational. (as of 26 Oct, 03:47 UTC) Live Chargebee status

Last update from Chargebee

Chargebee is aware of the recently reported PHPshell zero-day vulnerability and has completed an initial assessment of its potential impact on our services. Chargebee does not use PHP in its customer-facing workflows. Based on our assessment, this vulnerability does not affect Chargebee’s services or customer integrations, and no action is required by our customers at this time. As an additional precaution, we are verifying with our subprocessors to confirm they are unaffected and to ensure appropriate safeguards remain in place across our service ecosystem. We will continue to monitor relevant security developments and provide updates if our assessment changes. If you have any questions,...

22 Oct 2026, 15:43 UTC

Read the full incident on the official Chargebee status page

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