Cloudways outage, 12 October 2026
Rackspace Webmail Login & Mailbox Provisioning Issues
- Started
- Resolved
- 13 Oct 2026, 11:58 UTC (after 30 h 58 min)
- Impact
- Critical
- Affected
- Rackspace Email
Last update from Cloudways
We have confirmed that the upstream Rackspace email service issue has been fully resolved. All services, including webmail portal logins, third-party email clients, and mailbox creation, are now functioning normally. Thank you for your patience during this time.
Read the full incident on the official Cloudways status page
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