Confluence outage, 6 July 2026
Reliability issues with Jira and Confluence
- Started
- Resolved
- 6 Jul 2026, 13:04 UTC (after 3 h 40 min)
- Impact
- Critical
- Affected
- View Content, iOS App, Create and Edit, Android App, Comments, Authentication and User Management, Search, Administration, Notifications, Marketplace Apps, Purchasing & Licensing, Signup
Last update from Confluence
## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker, and related workflows. The incident began when a core identity service experienced database saturation in EU regions, increasing latency and error rates. While responders worked to restore capacity, an emergency mitigation was applied which blocked automation rules from accessing the identity endpoint. In parallel, the elevated identity latency contributed to a cascading failure in a downstream user search service, degrading user search and user picker experiences across multip...
Read the full incident on the official Confluence status page
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