DigitalOcean outage, 16 September 2026

Support Portal Service Disruption

Started
Resolved
16 Sept 2026, 21:09 UTC (after 11 h 21 min)
Impact
Minor
Affected
Support Center

Last update from DigitalOcean

From 08:06 UTC to 13:41 UTC, users may have experienced issues accessing the Support Portal, creating new support tickets, or reviewing existing support requests. Our Engineering team has confirmed the full resolution of the issue affecting the Support Portal following a fix from our upstream provider. We have verified that the Support Portal, ticket creation, and ticket review are now operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and appreciate your patience.

16 Sept 2026, 21:09 UTC

Read the full incident on the official DigitalOcean status page

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