Dropbox outage, 18 May 2026

Availability was impacted across a number of services

Started
Resolved
18 May 2026, 17:00 UTC - reported afterwards
Impact
Not stated

Last update from Dropbox

A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.

18 May 2026, 17:00 UTC

Read the full incident on the official Dropbox status page

Is Dropbox down now?

This page is the record of one past incident. For the live status, see Is Dropbox down right now? - it reads the official status page every 2 minutes.

Other Dropbox incidents

  1. Some customers are unable to access certain website routes and features.

  2. Customer support via telephone may be unavailable for some users

  3. Some Dropbox Protect features are not working correctly

  4. Dropbox is not working as expected for some users

  5. Dropbox is not working as expected for some users

  6. Shared content downloads are degraded

  7. Opening a video or audio file might not be working for users

  8. Dropbox may be unavailable for some users

All recorded Dropbox incidents