Elastic Cloud outage, 23 October 2026
Elastic Support Portal is unavailable
- Started
- Resolved
- 23 Oct 2026, 06:33 UTC (after 2 h 29 min)
- Impact
- Major
Is this still happening?
No. Elastic Cloud marked this incident resolved on 23 Oct 2026, 06:33 UTC, 2 h 29 min after it began.
Right now: Elastic Cloud reports all systems operational. (as of 26 Oct, 03:47 UTC) Live Elastic Cloud status
Last update from Elastic Cloud
The upstream provider has completed its fix, and access to the Elastic Support portal has been restored. Customers can authenticate to the support portal again. We are considering this issue resolved and will be providing no further updates. If you continue to have issues, please contact us.
Read the full incident on the official Elastic Cloud status page
Similar Elastic Cloud incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 2 h 21 min