ElevenLabs outage, 21 October 2026

[Isolated environments] Issue with voices on EU and India Residency environments

Started
Resolved
31 Oct 2025, 07:07 UTC - reported afterwards
Impact
Major

Is this still happening?

No. ElevenLabs marked this incident resolved.

Right now: ElevenLabs reports all systems operational. (as of 26 Oct, 03:47 UTC) Live ElevenLabs status

Last update from ElevenLabs

The issue with the Isolated Environments has been resolved after we released a fix. The incident was caused by a change made to how we cache Voice Library voices in data residency environments. The issue only surfaced gradually hours after we released it as the cache for these voices were getting invalidated.

31 Oct 2025, 07:07 UTC

Other ElevenLabs incidents

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  3. Inbound Twilio calls experiencing intermittent connection failures

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  5. EU Agents disruption in SIP calls

  6. Request failures with the V3 model

  7. Instant Voice Clone creation failures

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