Flagsmith outage, 16 December 2024
Small number of intermittent requests to Edge API failing
- Started
- Resolved
- 19 Dec 2024, 14:04 UTC (after 2 days)
- Impact
- Minor
- Affected
- Edge API
Last update from Flagsmith
## What Happened On Monday 16th December at around 14:25 GMT, we started receiving reports from customers that they were seeing elevated errors in their monitoring regarding connections to the Flagsmith API. Our investigation suggested that there were no application level issues in the Flagsmith platform. Since all customer reports were coming from Eastern US regions, we moved traffic away from the region, redirecting to our US west region. By this time, we were also able to carry out our own testing using infrastructure set up in US east. Our testing, and feedback from our customers showed that moving the traffic away did not resolve the issue. At 19:15 GMT, we opened a ticket with our i...
Read the full incident on the official Flagsmith status page
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