GitLab outage, 20 October 2026

404s on customers.gitlab.com

Started
Resolved
21 Oct 2026, 01:24 UTC (after 3 h 27 min)
Impact
Critical
Affected
GitLab Customers Portal

Is this still happening?

No. GitLab marked this incident resolved on 21 Oct 2026, 01:24 UTC, 3 h 27 min after it began.

Right now: GitLab reports all systems operational. (as of 26 Oct, 03:45 UTC) Live GitLab status

Last update from GitLab

The Customers Portal is loading normally again, and we are no longer observing the intermittent 404 errors affecting sign-in and page loading. A redeployment has completed successfully, and we are monitoring the service for any recurrence before resolving the incident.

20 Oct 2026, 23:51 UTC

Read the full incident on the official GitLab status page

Other GitLab incidents

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