Google Docs outage, 12 November 2025

**Title:** We are investigating access issues with multiple workspace products. **Description:** We are experiencing an issue with Google Drive, Google Sheets,...

Started
Resolved
12 Nov 2025, 21:45 UTC (after 4 h 45 min)
Impact
Minor
Affected
Google Docs, Google Forms, Google Sheets, Google Slides

Is this still happening?

No. Google Docs marked this incident resolved on 12 Nov 2025, 21:45 UTC, 4 h 45 min after it began.

Right now: Google Docs reports all systems operational. (as of 5 Nov, 00:11 UTC) Live Google Docs status

What caused it: Google Docs's root cause analysis

Title Access issues with Workspace products are now mitigated. Description The issue with Google Sheets, Google Docs, Google Slides, and Google Forms has been resolved for all affected users as of Wednesday, 2025-11-12 13:45 PST. The root cause was associated with a third party and external to Google infrastructure. We thank you for your patience while we worked on resolving the issue. Customer Symptoms A small number of customers may have encountered SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround Not applicable.

Read the full postmortem from Google Docs

Last update from Google Docs

Title Access issues with Workspace products are now mitigated. Description The issue with Google Sheets, Google Docs, Google Slides, and Google Forms has been resolved for all affected users as of Wednesday, 2025-11-12 13:45 PST. The root cause was associated with a third party and external to Google infrastructure. We thank you for your patience while we worked on resolving the issue. Customer Symptoms A small number of customers may have encountered SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Sheets, Google Docs, Google Slides, and Google Forms. Workaround Not applicable.

13 Nov 2025, 01:23 UTC

Read the full incident on the official Google Docs status page

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