Grafana Cloud outage, 23 October 2026
Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
- Started
- Resolved
- 23 Oct 2026, 10:16 UTC (after 45 min)
- Impact
- Major
- Affected
- AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestion
Is this still happening?
No. Grafana Cloud marked this incident resolved on 23 Oct 2026, 10:16 UTC, 45 min after it began.
Right now: Grafana Cloud reports all systems operational. (as of 26 Oct, 03:47 UTC) Live Grafana Cloud status
Last update from Grafana Cloud
Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.
Read the full incident on the official Grafana Cloud status page
Similar Grafana Cloud incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 1 h 38 min
Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)
-
, resolved after 2 h 23 min
-
, resolved after 2 h 58 min
Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
-
, resolved after 1 h
-
, resolved after 4 h 42 min
Some Grafana Instances Experiencing Issues Coming Online after Restart