Grafana Cloud outage, 10 November 2026
Mimir query unexpected response with status code 500
- Started
- Resolved
- 10 Nov 2026, 12:09 UTC (after 8 h 31 min)
- Impact
- Minor
- Affected
- AWS US East - prod-us-east-0: Querying, GCP US Central - prod-us-central-0: Querying
Is this still happening?
No. Grafana Cloud marked this incident resolved on 10 Nov 2026, 12:09 UTC, 8 h 31 min after it began.
Right now: Grafana Cloud reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Grafana Cloud status
At a glance
- Grafana Cloud rated this a minor incident.
- It was resolved after 8 h 31 min. That is longer than a typical Grafana Cloud incident: the median of the 41 other resolved ones we recorded is 2 h 33 min.
- Grafana Cloud had 31 other incidents in the 30 days before it.
- 1 earlier incident looks like the same kind of problem (same affected part or wording); the most recent was on 19 Oct 2026.
Our summary from the Grafana Cloud incidents we have recorded since 9 Sept 2026 - how we count.
Last update from Grafana Cloud
From approximately 03:20 UTC on 10 November, some Grafana Cloud Metrics customers in AWS US East (OH) and GCP US Central saw errors, or failed queries, when reading older data. Service has fully recovered and this incident is now resolved.
Read the full incident on the official Grafana Cloud status page
Similar Grafana Cloud incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 2 h 49 min
Other recent Grafana Cloud incidents
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