Gusto outage, 24 October 2025

Investigating issues with Payroll Processing for some users

Started
Resolved
24 Oct 2025, 19:54 UTC (after 15 min)
Impact
Major
Affected
Payroll, Benefits, HR

Last update from Gusto

On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

24 Oct 2025, 19:54 UTC

Read the full incident on the official Gusto status page

Is Gusto down now?

This page is the record of one past incident. For the live status, see Is Gusto down right now? - it reads the official status page every 2 minutes.

Other Gusto incidents

  1. Gusto is down

  2. Some Customers may be unable to run payroll at this time

  3. All administrators are unable to run payroll

  4. We are aware that customers may be experiencing issues when accessing Gusto.

  5. Chat channel unavailable

  6. We are aware that some customers may be experiencing issues accessing Gusto.com.

  7. Gusto settings page performance degradation

  8. Customers are experiencing slowness and errors when accessing Gusto

All recorded Gusto incidents