HiBob outage, 4 December 2025
We’ve identified an issue with our main HiBob application
- Started
- Resolved
- 4 Dec 2025, 10:52 UTC (after 1 h 12 min)
- Impact
- Critical
- Affected
- Compensation, Surveys, Payroll Hub, Public API, Zapier, Workforce planning, Time Off, Shoutout, Time & Attendance, Calendar integration, Performance, Docs
Last update from HiBob
Earlier, our platform experienced a full service outage due to an unintended side effect of a legacy configuration in our production environment. During routine maintenance performed on a different, non-production cluster, a configuration that was shared behind the scenes caused an unexpected and unplanned impact on production. This legacy setup triggered the removal of a critical authentication mapping, which unexpectedly disconnected production nodes from the control plane and resulted in temporary downtime. This effect was not expected, and the maintenance itself was completely unrelated to production. Our engineering team quickly identified the root of the issue, restored the correct co...
Is HiBob down now?
This page is the record of one past incident. For the live status, see Is HiBob down right now? - it reads the official status page every 2 minutes.