Hootsuite outage, 7 August 2026
Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sources
- Started
- Resolved
- 11 Sept 2026, 12:40 UTC (after 35 days)
- Impact
- Minor
- Affected
- Hootsuite Web Application, Talkwalker Web Application
Last update from Hootsuite
We're pleased to inform you that the issue affecting Lumen by Talkwalker data retrieval from our media data provider has been successfully resolved. The Metabase API connection with the media data provider has been fully restored, and data flow (Print, TV, Online, and Social sources) has resumed as normal. Content published during the outage window has been backfilled. Thank you for your patience and cooperation throughout this incident.
Read the full incident on the official Hootsuite status page
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