Hygraph outage, 12 June 2025
Decreased Performance Shared EU Region
- Started
- Resolved
- 20 Apr 2021, 15:00 UTC - reported afterwards
- Impact
- Not stated
Last update from Hygraph
The Central Europe content DB became unavailable from 17:45 to 20:20 CEST on April 20th 2021. During that time we observed increased error rate in that region’s Content API and the global Management API. Also, schema migrations stopped executing. This incident was caused by a high load on the Content API in the shared EU region which lead to memory pressure on the underlaying database. As a result the error rate increased and API requests began failing. Our infrastructure team tried upscaling the database to make sure it could handle the increased load. This modification took longer than anticipated and did not work with the regular failover mechanism, thus causing a downtime for the API....
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