imgix outage, 13 December 2024
Quality degradation for a small portion of rendered images in the EU
- Started
- Resolved
- 10 Dec 2024, 03:00 UTC - reported afterwards
- Impact
- Not stated
Last update from imgix
# Timeframe December 9th, 11:08 AM UTC - December 10th, 6:38 AM UTC # Impact A small percentage of image requests served by a single machine in the EU region experienced quality degradation. # Root Cause A hardware failure on one of the rendering machines resulted in images with artifacts being delivered to users. # Contributing Factors An absence of automated testing for faulty renders across active machines caused assets to be cached undetected. The lapse between when the issue was detected and when the issue began culminated in an unknown number of renders that needed to be purged from the cache. Along with inadequate cache tooling for purging affected images, these factors caused...
Is imgix down now?
This page is the record of one past incident. For the live status, see Is imgix down right now? - it reads the official status page every 2 minutes.