incident.io outage, 20 November 2025
Degraded performance with @incident chat
- Started
- Resolved
- 20 Nov 2025, 12:14 UTC (after 27 min)
- Impact
- Minor
Last update from incident.io
We have resolved the degraded performance affecting @incident chat. This issue was caused by an overload from one of our AI model providers, which led to intermittent errors when using AI actions such as generating summaries or drafting updates. \inc commands were unaffected during this time. We have confirmed that the provider's issue has been resolved and all @incident chat features are now functioning normally.
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