incident.io outage, 22 December 2025
Increased rate of disconnections from Sentry
- Started
- Resolved
- 22 Dec 2025, 13:57 UTC (after 3 h 28 min)
- Impact
- Minor
Last update from incident.io
We have managed to re-establish a connection to Sentry for almost all of the affected customers. If Sentry is still showing up as disconnected, you will need to remove the incident.io integration from the Sentry side, and then go through the reinstallation flow by opening incident.io and going to Settings → Integrations → Sentry. If you do this, please note that Sentry will remove the "Notify incident.io" action from alert rules when you uninstall the integration. If that was the only action in the alert rule, the entire rule is disabled. You will therefore need to verify any alert rules after re-installing.
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