JustCall outage, 9 March 2026

A subset of users unable to make and receive calls

Started
Resolved
9 Mar 2026, 11:59 UTC (after 12 min)
Impact
Major
Affected
Outbound Calling, Inbound Calling

Last update from JustCall

We experienced a temporary service disruption that caused a subset of Voice requests to experience elevated response times and intermittent errors. This occurred due to a brief internal connectivity issue within our infrastructure, which prevented a subset of requests in that zone from reaching healthy service instances. This seems to have been caused by an underlying GCP issue with GKE in the region where our system is hosted. Connectivity was restored shortly thereafter, and the system automatically recovered as traffic resumed normal routing.

9 Mar 2026, 12:35 UTC

Read the full incident on the official JustCall status page

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Other JustCall incidents

  1. Partial Degradation of Calling, SalesDialer, and Inbound Call Services

  2. Slowness reported across platform

  3. JustCall is experiencing slowness

  4. JustCall is experiencing higher latency than usual.

  5. JustCall Webapp is Loading slow

  6. Connection Errors for Some Customers Due to SSL Certificate Issue

  7. Degraded performance affecting Calls and SMS

  8. Degraded performance affecting Calls and SMS

All recorded JustCall incidents