Kajabi outage, 22 September 2026

Unsubscribe Link Issue in Email Broadcasts

Started
Resolved
23 Sept 2026, 00:44 UTC (after 5 h 13 min)
Impact
Not stated

Last update from Kajabi

Our third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively - Email Broadcasts sent prior to the fix will still direct to a 404 page when the unsubscribe link is clicked. The unsubscribe option at the top of the email, if available, has remained available throughout and can be used in the meantime. We apologize for the inconvenience and appreciate your patience.

23 Sept 2026, 00:44 UTC

Read the full incident on the official Kajabi status page

Is Kajabi down now?

This page is the record of one past incident. For the live status, see Is Kajabi down right now? - it reads the official status page every 2 minutes.

Other Kajabi incidents

  1. Site Availability Issues

  2. Video Processing and Audio Playback Issues

  3. [Communities Product Only] Email Delays

  4. Checkout Templates Not Updating After Offer Duplication

  5. Errors Accessing or Editing Offers

  6. Token Errors Accessing the Kajabi Feedback Portal

  7. Delays in Automations Processing

  8. Some heroes unable to save content in Kajabi

All recorded Kajabi incidents