Klaviyo outage, 28 October 2026
Elevated flow recipient skips
- Started
- Status
- Ongoing: Monitoring
- Impact
- Not stated
- Affected
- Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending, Processing
Is this still happening?
Yes. Klaviyo still lists it as monitoring; last update 28 Oct 2026, 21:49 UTC.
Right now: Klaviyo reports all systems operational. (as of 28 Oct, 23:42 UTC) Live Klaviyo status
Last update from Klaviyo
Between 11:00 AM US/Eastern and 5:00 PM US/Eastern on October 28, 2026, some customers may have seen flows skip profiles with the skip reason "Incorrectly Triggered," shown in flow and profile activity. Flows are no longer skipping profiles for this reason, and we are reprocessing impacted profiles. No action is needed from customers, and we will confirm once reprocessing is complete. We continue to monitor closely.
Similar Klaviyo incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 4 h 49 min
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, resolved after 2 h 2 min
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, resolved after 2 h 35 min
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, resolved after 4 h 21 min
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, resolved after 3 h 33 min