LastPass outage, 20 October 2025
Temporary Service Disruption Due to External Cloud Provider Issue
- Started
- Resolved
- 20 Oct 2025, 13:25 UTC (after 3 h 28 min)
- Impact
- Not stated
- Affected
- LastPass - Australia, Microsoft Entra, SIEM Azure Sentinel, MFA, iOS Authenticator, LastPass - United States, Okta, SIEM Splunk, EU, Android Authenticator, LastPass - Europe, Google Workspace
Last update from LastPass
Summary On Oct 20th, 2025, an outage experienced by a LastPass cloud provider impacted multiple LastPass services. Complete service degradation began approximately 2.5 hours after the cloud provider outage, and a decision to fail over to our disaster recovery region was made to avoid increased customer impact. Because this cloud provider is also used by several third-party vendors, our status page updates and support phone lines were also impacted. This resulted in limited customer awareness of the outage and from allowing them to engage with LastPass Support. Date Issue Start Time \(UTC\): 20/10/2025 09:25 UTC Issue End Time \(UTC\): 20/10/2025 11:36 UTC Products Impacted All...
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