LiveChat outage, 20 January 2026
Performance degradation of our services
- Started
- Resolved
- 21 Jan 2026, 01:43 UTC (after 2 h 14 min)
- Impact
- Minor
Last update from LiveChat
We see that the issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that the infrastructure is healthy, and we are not seeing further errors. Throughout the degradation, our platform was able to maintain service continuity. We appreciate your patience and understanding while we coordinated our efforts with the cloud provider’s engineers to address the issue.
Is LiveChat down now?
This page is the record of one past incident. For the live status, see Is LiveChat down right now? - it reads the official status page every 2 minutes.