Mapbox outage, 3 June 2025

Traffic Maps v1, Matrix API - Delayed Live Traffic Updates

Started
Resolved
2 Jun 2025, 19:00 UTC - reported afterwards
Impact
Minor

Last update from Mapbox

On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

2 Jun 2025, 19:00 UTC

Read the full incident on the official Mapbox status page

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Other Mapbox incidents

  1. Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box API

  2. Degraded live traffic in Europe

  3. Delayed delivery of Mapbox Traffic Data

  4. High failure rate for live traffic tile requests

  5. AWS outage impacting Mapbox core services

  6. Elevated level of partial response in Search Box API

  7. Missing Closures Icons in Traffic Maps v1

  8. Matrix API Planned Closures (remove icons)

All recorded Mapbox incidents