Mercury outage, 27 October 2026

Website Login Issues for Payroll Business Banking Users

Started
Resolved
27 Oct 2026, 14:15 UTC - reported afterwards
Impact
Not stated

Is this still happening?

No. Mercury marked this incident resolved.

Right now: Mercury reports all systems operational. (as of 27 Oct, 18:21 UTC) Live Mercury status

Last update from Mercury

Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.

27 Oct 2026, 14:15 UTC

Other Mercury incidents

  1. Failed Investments Wire Transfers Out for Some Customers

  2. Issues Revealing Card Details on Web and Mobile

  3. Account Actions Experiencing Delays

  4. Intermittent Inbound & Outbound Call Disruption

All recorded Mercury incidents