Metabase Cloud outage, 10 June 2021

Database incident

Started
Resolved
9 Jun 2021, 19:30 UTC - reported afterwards
Impact
Not stated

Last update from Metabase Cloud

Around 16:30 PT we received a report of a customer that could not connect to it's Metabase instance. Our engineering team identified an issue on the application database which showed that the clusters weren't available in our cloud provider (CSP). After further investigation they found out that a cluster resize didn't apply correctly due to a configuration mismatch between the configuration scripts and the CSP offering resulting in downtime. The configuration script was modified to be compatible with the CSP and the database instances came back online.

9 Jun 2021, 19:30 UTC

Read the full incident on the official Metabase Cloud status page

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Other Metabase Cloud incidents

  1. Metabase Store is unavailable

  2. Some Metabase functionality unavailable

  3. Cloud service provider service outage leading to service interruption

  4. Some Metabase Cloud customers hosted in the EU are reporting their site is down or slowness

  5. Metabase Store unavailable

  6. EU region not available

  7. Issue with SSL certificates

  8. Metabase Store is unavailable due to maintenance

All recorded Metabase Cloud incidents