Metabase Cloud outage, 10 August 2021

Degraded service in our Business tier

Started
Resolved
10 Aug 2021, 20:38 UTC (after 4 h 1 min)
Impact
Major
Affected
Metabase Cloud Platform

Last update from Metabase Cloud

A failure in the upgrade in our Elastic Beanstalk deployment for improving the timeout on reverse proxies led to instances not being able to revert back to previous version leaving them in an inconsistent state.

10 Aug 2021, 23:25 UTC

Read the full incident on the official Metabase Cloud status page

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Other Metabase Cloud incidents

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