Metabase Cloud outage, 17 November 2022

Issue with Metabase Cloud

Started
Resolved
17 Nov 2022, 19:14 UTC (after 27 min)
Impact
Critical
Affected
Metabase Cloud Platform

Last update from Metabase Cloud

While provisioning new K8S clusters in our AWS environment, DNS and load balancer related configurations were accidentally overwritten with wrong parameters, preventing ingress network access to all Metabase Cloud instances. We have restored the correct configurations and added additional process controls and automated checks to prevent this from happening in the future.

28 Nov 2022, 23:55 UTC

Read the full incident on the official Metabase Cloud status page

Is Metabase Cloud down now?

This page is the record of one past incident. For the live status, see Is Metabase Cloud down right now? - it reads the official status page every 2 minutes.

Other Metabase Cloud incidents

  1. Metabase Store is unavailable

  2. Some Metabase functionality unavailable

  3. Cloud service provider service outage leading to service interruption

  4. Some Metabase Cloud customers hosted in the EU are reporting their site is down or slowness

  5. Metabase Store unavailable

  6. EU region not available

  7. Issue with SSL certificates

  8. Metabase Store is unavailable due to maintenance

All recorded Metabase Cloud incidents