Mezmo outage, 9 December 2024
Intermittent Pipeline Service Degradation
- Started
- Resolved
- 9 Dec 2024, 20:28 UTC (after 2 h 56 min)
- Impact
- Minor
- Affected
- Destinations
Last update from Mezmo
**Dates:** Start Time: Monday, December 9, 2024 at 17:32 UTC End Time: Monday, December 9, 2024 at 20:28 UTC Duration: 2 hours and 56 minutes **What happened:** For some accounts, data sent to Mezmo Pipelines was slow to be processed and sent onwards to their destination, or was not processed at all for the duration of the incident. **Why it happened:** We released a new version of the agent \(3.10.1\) that improves how logs lines are sent to the Mezmo service for ingestion. Most applications add newly written log lines by a process known as “appending”; by contrast, a small number use a process called “truncation”. The new agent version has improved its ability to handle...
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