Mindbody outage, 18 May 2026
Identified - Checkout issues on Branded Web
- Started
- Resolved
- 18 May 2026, 09:35 UTC (after 1 h 59 min)
- Impact
- Major
Last update from Mindbody
**Resolved - Branded Web Checkout Issue** This incident has now been resolved. We previously identified an issue affecting some consumers during checkout on Branded Web. After selecting a payment method, a black screen showing transaction details could appear, preventing the purchase from being completed. The issue was limited to businesses using a specific version of the Branded Web checkout flow and impacted multiple payment methods. A fix has been deployed, and checkout functionality has been restored. All payment methods on affected flows should now be operating as expected. If you are still experiencing any problems, please contact Support. We apologise for the disruption and appr...
Is Mindbody down now?
This page is the record of one past incident. For the live status, see Is Mindbody down right now? - it reads the official status page every 2 minutes.