monday.com outage, 9 November 2026
Service disruption on US server
- Started
- Resolved
- 9 Nov 2026, 17:30 UTC (after 2 h 10 min)
- Impact
- Major
- Affected
- Platform
Is this still happening?
No. monday.com marked this incident resolved on 9 Nov 2026, 17:30 UTC, 2 h 10 min after it began.
Right now: monday.com reports all systems operational. (as of 13 Nov, 20:17 UTC) Live monday.com status
At a glance
- monday.com rated this a major incident (partial outage).
- It was resolved after 2 h 10 min. That is longer than a typical monday.com incident: the median of the 29 other resolved ones we recorded is 58 min.
- monday.com had 4 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 9 Nov 2026.
- monday.com published a root cause analysis - summarised below.
Our summary from the monday.com incidents we have recorded since 20 Apr 2026 - how we count.
What caused it: monday.com's root cause analysis
**What Happened:** On November 9, 2026, starting at 15:00 UTC, our US server customers experienced approximately 60 minutes of full system unavailability. The issue was caused by an extreme spike on one of our primary databases, which is critical to our runtime environment. **What caused it:** The issue began with an unplanned spike in one of our main databases, which reached about twice the usual load, causing degraded performance for both reading and writing. **How we responded:** To reduce the load on the system, we throttled automations and API calls. Unfortunately, this didn’t fully resolve the problem, as the database performance remained degraded. After a continuous investigation, we identified the exhausted component in the database and significantly increased its capacity. Once this was completed, the system was operational again. We’ve kept this configuration in place and implemented additional guardrails to prevent future degradation. We continue to monitor the configuration and load on our databases to ensure proper operation. We sincerely apologize for any disruption this caused to your workflow. Thank you for your patience and understanding as we continue strengthening our systems to ensure greater resilience and reliability. Your team at [monday.com](http://monday.com)
Last update from monday.com
**What Happened:** On November 9, 2026, starting at 15:00 UTC, our US server customers experienced approximately 60 minutes of full system unavailability. The issue was caused by an extreme spike on one of our primary databases, which is critical to our runtime environment. **What caused it:** The issue began with an unplanned spike in one of our main databases, which reached about twice the usual load, causing degraded performance for both reading and writing. **How we responded:** To reduce the load on the system, we throttled automations and API calls. Unfortunately, this didn’t fully resolve the problem, as the database performance remained degraded. After a continuous investigati...
Read the full incident on the official monday.com status page
Similar monday.com incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 30 min
-
, resolved after 1 h 39 min
Investigating issues with My Work and Dashboards not loading
-
, resolved after 34 min
Intermittent System AvailabilityPostmortem
-
, resolved after 28 min
Investigating issues with slow loading of the monday platform
-
, resolved after 2 h 7 min
Other recent monday.com incidents
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