MongoDB Atlas outage, 16 September 2026

Support Portal Outage

Started
Resolved
16 Sept 2026, 15:31 UTC (after 6 h 24 min)
Impact
Major
Affected
MongoDB Support Portal

Last update from MongoDB Atlas

The MongoDB Support Portal experienced service degradation issues between approximately 2026-09-16 09:00 UTC and 2026-09-16 15:15 UTC. These platform issues have been resolved. We apologize for the service interruption and greatly appreciate your patience. Regards, The MongoDB Team

16 Sept 2026, 15:31 UTC

Read the full incident on the official MongoDB Atlas status page

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Other MongoDB Atlas incidents

  1. Issue impacting Atlas Search availability on certain clusters

  2. Admin Admin API: Intermittent Increase in 5xx errors

  3. MongoDB Charts: Infinite login loop when creating new Charts projects

  4. Trigger processing may be delayed globally

  5. Delays in Atlas cluster management operations

  6. Atlas is experiencing issues with issuing certificates from Lets Encrypt

  7. Impaired Cluster operations in AWS me-central-1 and AWS me-south-1

  8. MongoDB Atlas Log Integration service degraded

All recorded MongoDB Atlas incidents