ngrok outage, 1 September 2026

User invites disruption

Started
Resolved
28 Aug 2026, 16:00 UTC - reported afterwards
Impact
Not stated

Last update from ngrok

Between August 28 and September 1, people invited to an ngrok account couldn't accept the invitation. The invitation link returned an error instead of signing the user in. An authentication change shipped on August 28 broke the URL that redeems an invitation. We moved redemption to login.ngrok.com, and invitations worked again from September 1 at 00:21 UTC. Users routed through Tokyo kept seeing the error until 14:15 UTC, when we cleared a stale routing config in that region. If an invitation still fails, ask the account owner to send a new one, or email support@ngrok.com.

28 Aug 2026, 16:00 UTC

Read the full incident on the official ngrok status page

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Other ngrok incidents

  1. SSO session validation errors on dashboard.ngrok.com

  2. Error when signing in via SSO

  3. Endpoints using traffic policies are erroneously hitting limits

  4. New accounts or newly created authtokens are not able to connect

  5. Delays issuing certificates

  6. SSO Login to the ngrok Dashboard is currently redirecting back to the login page

  7. Delay in generating and renewing certificates for custom domains

  8. Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

All recorded ngrok incidents