NordPass outage, 12 March 2025

Customers were unable to login

Started
Resolved
5 Mar 2025, 03:30 UTC - reported afterwards
Impact
Major

Last update from NordPass

Impact: B2B customers were unable to log in or access their secrets Root cause: The outage was caused by an internal service failure due to a flag being accidentally enabled Resolution: Optimize the database for additional queries

5 Mar 2025, 03:30 UTC

Read the full incident on the official NordPass status page

Is NordPass down now?

This page is the record of one past incident. For the live status, see Is NordPass down right now? - it reads the official status page every 2 minutes.

Other NordPass incidents

  1. Reduced vault performance

  2. Degraded authorization servers performance

  3. Temporary login issues

  4. Users may be having issues logging in

  5. Login issue under investigation

  6. Users may be having issues logging in

  7. Android users may be unable to log in at this time

  8. Degraded performance affecting admin functionality and public APIs

All recorded NordPass incidents