Okta outage, 19 November 2024
Paylocity Import Issue
- Started
- Resolved
- 19 Nov 2024, 19:56 UTC
- Impact
- Major
Is this still happening?
No. Okta marked this incident resolved on 19 Nov 2024, 19:56 UTC.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:16 UTC) Live Okta status
Last update from Okta
Detection: Customers began reporting that Paylocity OIN Integration imports were removing users from Okta. The import jobs were receiving an error response from the Paylocity SCIM API backend. Impact: Paylocity OIN Integration import jobs would receive an error from the Paylocity backend which would then cause the import job to remove users as not found if Paylocity was configured as the profile master. Root Cause: Paylocity confirmed they had erroneously disabled the SCIM API that the Okta integration relies on. This API was disabled between 7:53 AM PST and 1:00 PM PST. Remediation Steps: Okta customers using the Paylocity OIN Integration would need to rerun any imports that occurred during...