Okta outage, 9 January 2025

ASA issue in all Okta Cells

Started
Resolved
9 Jan 2025, 20:09 UTC (after 37 min)
Impact
Major
Affected
Advanced Server Access

Is this still happening?

No. Okta marked this incident resolved on 9 Jan 2025, 20:09 UTC, 37 min after it began.

Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:18 UTC) Live Okta status

Last update from Okta

We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On January 9, 2025 starting at approximately 10:42AM PT, Okta was alerted to an issue where Advanced Server Access (ASA) customers were unable to access the ASA UI console. All ASA UI actions were unavailable, including logins and administrative actions within the console. Any ASA actions via client API were unimpacted. Root Cause Summary: Okta’s Engin...

24 Feb 2025, 19:21 UTC

Read the full incident on the official Okta status page

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