Okta outage, 4 April 2025
Okta Identity Governance (OIG) Issue
- Started
- Resolved
- 4 Apr 2025, 16:47 UTC (after 1 h 47 min)
- Impact
- Minor
- Affected
- OIG Access Requests
Is this still happening?
No. Okta marked this incident resolved on 4 Apr 2025, 16:47 UTC, 1 h 47 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:18 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On Friday, April 4th at 7:59 am (PT), Okta’s monitoring systems alerted our Engineering team that some OIG users in US Commercial Cells were experiencing slow requests and request errors for governance requests via Okta Inbox. Retry attempts would eventually succeed. Root Cause Summary: Based on our investigation, an increase in a specific query requir...
Similar Okta incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 7 h 14 min