Paddle outage, 9 September 2025
Some customers are experiencing issues with our checkout in Paddle Billing and Paddle Classic
- Started
- Resolved
- 17 Sept 2024, 14:10 UTC - reported afterwards
- Impact
- Minor
Last update from Paddle
Following a period of monitoring, we can confirm that the issue was fully resolved as of September 16 at 13:44 BST. In summary, a third-party provider experienced an outage between 12:12 and 12:42 BST, affecting payment processing. During this time, some checkout payments, recurring subscriptions, and unscheduled payments were unsuccessful. The issue has since been resolved, and payments have been processing successfully since 13:44 BST. Any previously failed payments have been automatically retried by our system. We apologise for the inconvenience this may have caused. If you have any questions or concerns, please feel free to contact our Customer Support team at sellers@paddle.com.
Is Paddle down now?
This page is the record of one past incident. For the live status, see Is Paddle down right now? - it reads the official status page every 2 minutes.